09:00 - 09:30
Arrival, Registration, and Refreshments
09:30 - 09:45
Welcome and Introduction to the day
09:30 - 10:15
Language of consultation
Dr Melanie Sloan
10:15 - 11:00
Patient experiences
3 x patient representatives
Session 2: Advocacy and Self-Management
11:30 - 12:00
Shared decision making
Prof Zoe Paskins
12:00 - 12:30
Self-management and changing behaviours
Prof Sarah Ryan
12:30 - 13:00
Patient representation
Clare Clark and Zoe Clark, NASS
Session 3: Disability and Diversity
14:00 - 14:30
What disability is and isn’t
Dr Shirish Dubey
14:30 - 15:00
Patient experiences
2 x patient representatives
Session 4: Integrating patient voices into working practice
15:20 - 15:50
Patient involvement in service design
Dr Charlotte Sharp
15:50 - 16:20
Patient involvement in research and quality improvement
Dr Rosemary Hollick
16:20 - 16:50
Using patient voices as a transformation tool
Patient representative
16:50 - 17:30
Keynote lecture
17:15 - 17:30
Summary and closing remarks